di999 Terms and Conditions
Please read these terms and conditions carefully before using the di999 platform. This document forms a legal agreement between you and us.
Introduction and Acceptance
Welcome to the di999 online gaming platform. By using this website and all its services, you agree to fully accept the following terms and conditions. By registering with di999, playing any game, or using any service on this platform, you acknowledge that you have read, understood, and agreed to these terms and conditions.
If you disagree with any part of these terms and conditions, please refrain from using the di999 platform. di999 reserves the right to change these terms and conditions at any time without prior notice. Continuing to use the platform after updated terms are published will be considered acceptance of those updated terms.
Account Registration and Eligibility
2.1 Registration Eligibility
The following conditions must be met to open an account at di999:
- You must be at least 21 years of age.
- You must open the account in your own name and for your own use.
- Each person may operate only one account.
- All information provided at the time of registration must be accurate and complete.
- You must verify your identity with a valid government-issued ID.
2.2 Account Security
It is entirely your responsibility to keep your di999 account username and password confidential. If you notice any unauthorized access or suspicious activity on your account, you must immediately notify our support team. di999 will not be held responsible for any loss resulting from third-party access to your account.
2.3 Account Verification
di999 reserves the right to verify your identity and age at any time. Verification of ID, proof of address, or payment method may be required before a deposit or withdrawal can be processed. Account activity may be restricted until verification is complete.
Deposit and Withdrawal Policy
di999 processes transactions through the most widely used mobile banking methods in Bangladesh. All financial transactions are carried out in Bangladeshi Taka (BDT / ৳).
| Transaction Type | Method | Minimum Amount | Processing Time |
|---|---|---|---|
| Deposit | bKash, Nagad, Rocket | ৳100 | Instant |
| Withdrawal | bKash, Nagad, Rocket | ৳800 | 30 minutes to 3 hours |
3.1 Deposit Terms
- The minimum deposit amount for each method is ৳100.
- Deposited funds will only be accepted from the account holder's own registered payment method.
- Deposits from third-party accounts are not accepted and such transactions may be cancelled.
- Depositing funds obtained via credit card or credit is prohibited.
3.2 Withdrawal Terms
- The minimum withdrawal amount is ৳800.
- Withdrawals are generally completed within 30 minutes to 3 hours.
- Identity verification may be required before a withdrawal can be processed.
- Wagering requirements must be met for withdrawals related to bonuses.
- di999 reserves the right to delay or suspend withdrawals if fraud is suspected.
Bonus and Promotion Terms
4.1 Bonus Eligibility Terms
Each bonus or promotional offer at di999 has its own specific terms. It is your responsibility to read the relevant terms carefully before activating a bonus.
- The welcome bonus applies to new players only and is given once per account.
- Bonus funds cannot be withdrawn until the wagering requirement for the bonus has been met.
- Concealing or providing false information related to a bonus may result in the bonus being cancelled.
- Attempting to claim bonuses using multiple accounts will result in account termination.
4.2 Wagering Requirements
The wagering requirement is the number of times you must bet the bonus amount before it can be withdrawn. For example, a 10x wagering requirement means you must bet 10 times the bonus amount. Some games may contribute less or more toward meeting the wagering requirement — the contribution rate for specific games will be stated on the relevant promotion page.
4.3 VIP Program
The di999 VIP program has four tiers, where regular players receive cashback benefits. The weekly cashback rate for each tier is listed below:
- Bronze: up to 0.3% weekly cashback.
- Silver: up to 0.6% weekly cashback.
- Gold: up to 0.9% weekly cashback.
- Platinum: up to 1.2% weekly cashback.
Advancement to a VIP tier is determined based on a player's activity and participation on the platform. di999 reserves the right to change the terms associated with VIP benefits.
Fair Play and Prohibited Conduct
di999 is committed to maintaining a fair, safe, and transparent gaming environment. All players must use the platform honestly and within the rules.
5.1 Prohibited Activities
The following activities are strictly prohibited and may result in account termination:
- Operating multiple accounts or using another person's account.
- Exploiting the bonus system to gain unfair advantages (bonus abuse).
- Using any software, bot, or automation tool to operate games.
- Using the platform for the purpose of money laundering.
- Providing a false identity or fraudulent information.
- Attempting to hack the platform's systems or exploit vulnerabilities.
- Using obscene or threatening language toward other players or staff.
5.2 Chargeback Policy
If a player makes an unjustified chargeback claim or engages in credit card fraud, di999 reserves the right to immediately suspend the account and seize any existing funds. Legal action may be taken in cases of fraudulent chargebacks.
Gaming Rules
6.1 Game Outcomes
All games on di999 use Random Number Generator (RNG) technology, which keeps the outcome of every game completely fair and random. Game software from providers is regularly tested by third parties.
If a technical error causes an inconsistency in a game result, the relevant round will be considered void and the bet amount will be refunded. di999's decision on this matter will be considered final.
6.2 Maximum Bet Limits
When playing with bonus funds, a maximum bet limit per round may apply. Placing a bet that exceeds the set limit may result in the relevant winnings being voided and the bonus benefit being revoked.
6.3 Special Rules for Live Casino
When participating in live casino games, players must follow the rules displayed on screen. Disrespectful behavior, inappropriate comments, or harassment directed at a dealer or host may result in removal from live casino services.
Account Suspension and Closure Policy
di999 reserves the right to suspend or permanently close any account without prior notice in the following circumstances:
- Violation of any clause of these terms and conditions.
- Failure to verify identity or provision of false information.
- Evidence of fraud, deception, or unethical conduct.
- Extended account inactivity.
- Request from a law enforcement agency or court order.
Players who wish to voluntarily close their account may contact the support team via 24/7 live chat or email. Pending withdrawals will be processed before the account is closed; however, if the account is closed due to a breach of terms, bonus funds may be forfeited.
Privacy and Data Protection
di999 gives the highest priority to protecting your personal information. All data transmission is secured using SSL encryption technology. Your personal information is never sold to third parties.
To learn more about how your information is collected, used, and stored, please read our Privacy Policy page. By using the platform, you consent to the processing of your information as described in our privacy policy.
Responsible Gaming Commitment
di999 takes responsible gaming very seriously. Gaming should be an entertainment activity — not a way to solve financial problems. We encourage our players to maintain healthy gaming habits.
- Only play with an amount of money you can afford to lose.
- Do not rush to place larger bets to recover losses.
- Set gaming limits (deposit limits, bet limits, loss limits) before you play.
- Make use of the option to take a self-imposed break or temporarily close your account.
If you notice signs of gaming addiction in yourself or someone you know, contact us for help. Visit our Responsible Gaming page for more information.
Copyright and Intellectual Property
The di999 website and all content published on it — including logos, trademarks, graphics, designs, software, text, and multimedia elements — are owned by di999 or its licensors and are protected by applicable intellectual property laws.
Reproducing, distributing, modifying, or using any content from this platform for commercial purposes without the prior written permission of di999 is strictly prohibited. All rights to game software and content are the property of the respective game providers.
Disclaimers and Limitations
11.1 Service Availability
di999 always strives to provide uninterrupted service, however temporary disruptions may occur due to technical maintenance, server upgrades, or unforeseen reasons. di999 is not obligated to provide any compensation for such temporary interruptions.
11.2 Limitation of Liability
di999 is not responsible in any way for the following:
- If a game is interrupted midway due to loss of internet connection.
- If a game is disrupted due to issues with the player's own device or software.
- If a transaction is delayed due to reasons outside the platform (for example: bank issues).
- If account information is exposed to others due to the player's own negligence.
Changes to Terms & Conditions and Contact
di999 reserves the right to change, amend, or update these terms and conditions at any time. For significant changes, we will provide a notice on the platform. Continued use of the platform after any changes will be considered as your acceptance of the updated terms and conditions.
For any questions or concerns regarding the terms and conditions, please contact us:
- Email: [email protected]
- Live Chat: Support in Bengali is available 24/7.
These terms and conditions were last updated in January 2026. The terms of any previous version are effectively replaced from the date of publication of the current version.